How does ‘real time reporting’ help you stay compliant?

Maintaining compliance of your equipment is a top priority for Stenhouse as it ensures the safety of our clients and their staff, which is our mission. Therefore, we have created Radify Pro, our asset management system that uses real time to inspect and test our client’s equipment.

In this blog, we explore how real time reporting works, it’s benefits and how it helps you stay compliant and safe.

How does Real Time Reporting work?

The Radify inspection software allows Stenhouse service technicians to update client’s data tables during the inspection process. We have a singular point of truth for all data which our clients have direct access too.

Put simply, our clients can see the inspection and testing records as they happen.

What are the benefits of Real Time Reporting?

The main 3 benefits of real time reporting include:

  1. All updates and changes are instant – real time reporting keeps everyone up to date and on the same page immediately.
  2. Provides the user total control and visibility – our clients work on sites just like us, so assets move around. Knowing this, we designed our software to provide the user with total control and visibility. Whether it be one of your staff reporting on a failed piece of equipment or a change of location, inspection records are always up to date.
  1. Immediate notification if an asset fails an inspection – if an asset fails a ‘before use’ inspection or a periodic inspection our clients are notified immediately. Notifications include the asset details, photo of failures and the outcome.

How does real time reporting help with compliance?

Compliance can only be achieved when the supporting framework allows access to current information. Inspections completed months ago only provide dead data that is no longer an accurate reflection of the asset’s status or location.

Real time reporting enables our clients to be truly compliant – ensuring the safety of anyone who operates their equipment.

Ready to become truly compliant?

If you answered yes to any of the above questions, our experts have the solution for you.

How to Prevent Lifting Equipment Safety Failures

There are three inexorable truths we’ve found after servicing and monitoring lifting equipment for nearly 25 years:

  1. The most consistent way to avoid a safety incident is for staff to learn how to recognise signs of failure during the Lifting Equipment Inspection Training (not replacing a periodic inspection by a third-party)
  2. Many incidents are caused by equipment being unintentionally used incorrectly
  3. There is an absolute, proven, and measurable link between people understanding what a failure looks like and how to use the equipment properly.

Our job is to ensure every lifting equipment is safe – and that’s something we take seriously.

The Number 1 Cause of a Safety Failure

We have found that the number one cause of a safety failure is the same for almost every asset on almost every site: Unintentional Human Error!

For example:

  • Problem: Wrapping the load chain of a lever hoist around a load and back-hooking it will cause an equipment failure, and people can get hurt.
  • This is a simple operating mistake that are easy to make but can have devastating consequences
  • Solution: A chain sling is designed to have a chain wrapped in that way. Perhaps your chain sling is offsite for repairs and the lever block was used as a temporary measure, but members of the team weren’t aware of the difference.

The Importance of Training Your Team

Another important element is training your team to recognise the early indicators for asset failures.

  • Problem: The scheduled periodic inspections we provide are important, and something we pride ourselves on delivering. But we’re only seeing that equipment a handful of times each year. Which means – if something happens, something is damaged not long after we see it, that asset will likely still be in use until our next visit, which might not be for a few months.
  • Solution: The best way to keep your sites safe is for your people to understand what a safe and unsafe asset looks like – and the impact their choices have on that piece of equipment’s longevity.
    • That’s why we prioritise training people whenever we’re on site. It’s something we include as part of our service.
    • Safety training measures (including comprehensive, illustrated pre-start guides) are also offered for every piece of equipment we service through our asset management software – something we make available to our clients to use.

Did you Know we Offer Standalone Training?

We also offer – and recommend – standalone training. Taking your team off the tools for an hour or two might sound counter-productive, but it’s a lot cheaper in the long run than facing an avoidable safety incident – or fatality.

The key features of this training:

  • This training is delivered on your site, using your assets
  • We value education and invest heavily in keeping our team up to date with the latest legislation and Standards
  • We work alongside asset manufacturers with workshop visits for detailed inspections of the manufacturing process, as a key step in understanding where and how failures are most likely to happen
  • All training is supported by the wealth of data we have in our asset management system

How we Track Safety Data

We’re fortunate to have the backing of our asset management software Radify Pro. We use the system to track safety data from the hundreds of thousands of assets we service across South-East Queensland, Northern NSW and the Northern Territory every year. Additionally, we track the history and servicing schedule for each asset under our care.

What does this mean?

With more than 230,000 pieces of data coming in every year, we can accurately pinpoint which component of an asset is most likely to fail well before the asset shows any sign of a problem.

With that insight, we can give our clients a precise summary of what to expect from every asset on their site, based on learnings we’ve taken from thousands of comparable assets in the region.

Our Top Priority

Keeping people safe is our top priority, which is why we extend the education we give our team to help our clients keep their team safe too. If we can do something to help even one more person go home safe each day, that’s worth it in our book.

It’s time to get your safety right. Contact us to find out more.

Your time matters – and that drives how we do business

Having productive equipment on any active site can make or break a schedule – and a project. This includes:

  • A Mining Site
  • A Construction Site
  • A Water Authority’s Treatment Centre
  • Something else entirely

Schedules impact budgets, and budgets impact business. That’s something we keep top of mind.

What we do at Stenhouse

At Stenhouse, our job, first and foremost, is to keep people safe by checking, servicing and maintaining lifting equipment, ensuring it meets the relevant standards.

We know that for our clients, it’s not just about accuracy, it’s also about time. Every day – and hour – that equipment is offline can present a business-critical risk.

Our whole business cadence has been designed around our understanding of the importance of time to your business. This includes:

  • How we schedule work
  • How we proactively manage your inspection schedule
  • How we communicate that to your team

You need your equipment to be functional, safe and operational so you can deliver your services and expertise to your customers. No matter if you’re constructing a new hospital for a government body, providing water for an entire region or heading for your most productive month in a mine, your work matters, which is why we prioritise your assets accordingly.

We have the equipment and parts for the job

Unsafe and unproductive equipment can prevent you from delivering on your promises to your customers. To avoid that as far as possible, our service vehicles are stocked with the equipment and parts your site might need; backed by a fast-response delivery service for the rare occasions you need something unexpected. We keep our branches well-stocked, and have great relationships with our suppliers to keep that pipeline running.

In most cases, equipment can be checked and repaired onsite. Where equipment needs to go offsite for repair, we commit to 24-hour turnaround. That’s a promise that means something to us, so we schedule our workshop and facilities accordingly. We want to make sure our team can be there for you, when you need us most.

We always deliver, no compromise.

It’s time to get your safety right. Contact us to find out more.